Fresh eyes see things that you've become desensitized to. On a regular basis, ask visitors (parents and camp directors are two good options) to do a quick survey for you before they leave:
Camp First Impression Evaluation:
Quick! What were your first impressions? I'd really like to know. We can't see the forest for the trees after a while, and I'd love to hear what you have to say. Program, service, facility, etc.
Really! Let us have it!
1. What, if anything, really WOW!ed you? What would you tell the people back home about? And what specifically about it did you like?
2. If you could change or fix a few little things RIGHT AWAY, what would they be?
3. If you could change or fix one or two big things RIGHT AWAY, what would they be?
4. Anything major you think we should consider in our long-range planning? (Things we should change, things we should have?)
What are we going to do with this information? Well the things that need fixing we'll get at right away. The longer-term areas we'll collect more information on, so we're sure we make the best decisions. And the things you liked best? We'll try to do more of it!